Tools for Negotiating with Defaulters

With companies feeling the pinch of the economic downturn, one of the main concerns of Mercabarna businesses is what to do about the growing number of customers that don’t settle their invoices.

To help them, the Mercabarna Training Area will begin a new course in February entitled “Debt Collection Management”. The goal is to present ways of efficiently managing debt collection with customers, minimising the risk of losing their business and explaining negotiation techniques to employ with defaulters.

The course will be held in the Training Area from 4pm to 8pm, Tuesdays and Thursdays from 1 to 10 February.